Shipping & Returns


Returns Policy


Our hope is that you have a fantastic experience while shopping at auraorganics.com, and the product purchased is everything that you expected.  We’re a small business and our goal is for you to be completely satisfied! However, if for any reason, your purchase needs to be returned, we’re happy to help make things right, subject to the following restrictions:

  You must provide an order receipt with the ID number 

  • All returns are subject to return shipping fees;
  • We are able to accept returns only within 30 days of the ship date
  • We are unable to accept returns on bulk orders (50 units plus)

  Please contact support@auraorganics.com to obtain an RMA number prior to shipping your return.

  If you have any additional questions, please reach out to us at support@auraorganics.com.  We will respond within one business day.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

8710 W Hillsborough Ave Ste 151 Tampa, Fl 33615